The objective of the Client Care Coordinator is to support the day to day on-goings of busy Real Estate Agents in a very busy real estate office. Prior Real Estate Transaction Coordination experience is required.
The Bob Lucido Team is the #1 Keller Williams Team in the World and we are just getting started.
Our team alone has 4 offices with more than 125 team members here in Maryland (many of them work with luxury clients, buyers in this area, etc.)
We have a global division (Lucido Agency) with team members/partners in different locations across the country – including agents in DC and Northern Virginia who work with high-end markets/clients
Bob Lucido is the top luxury agent in Keller Williams’ luxury division (for the past 3 consecutive years), and we have relationships with KW luxury agents across the country
We have a network of more than 177,000 agents across the globe (KW is the #1 real estate company in the world, and we’re the #1 team in KW)
Bob Lucido was named Keller Williams’ Innovator of the Year in 2017, for our team’s success and advancements with growth, development, and sales.
Client Care Coordinator Responsibilities include:
Process real estate transactions from beginning to end, this includes listings, buyer’s contracts, rental transactions and Requests for Commission (RFCs) for Real Estate Agents
Consult and coordinate with Marketing, Staging and Photography teams to obtain property photos, staging, signage, lockbox, access requirements and marketing activities
Work with real estate software system to successfully create and close agent transactions
Perform final review and check all completed transactions for correct paperwork
Input client information into database system
Input all listing information into MLS as needed
Submit all necessary documentation to office broker for file compliance
Input all necessary information into client database and transaction management systems
Troubleshoot questions from agents regarding their transactions, commission checks
Prepare and modify documents including correspondence, reports, and emails
Requirements:
Prior Real Estate Transaction Coordination experience is required
Maryland Real Estate License is preferred
Prior experience with MRIS is required, Dotloop and Salesforce are highly preferred
Ability to coordinate and communicate with staff and agents in a warm and helpful manner using exceptional customer service skills, over the phone and in person, with our agents, maintaining a professional positive service-oriented attitude
Ability to work under pressure and handle multiple projects at once with regards to communication, timely task completion, prioritization and accuracy while being cost-effective, resourceful and solutions oriented
Ability and Willingness to work as a team player, assisting others when needed
Professional demeanor and presence
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Calm under pressure
Service-based attitude
Have the ability and willingness to handle sensitive and confidential information with the highest degree of integrity and confidentiality
The Bob Lucido Team, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Experience:
Prior Real Estate Transaction Coordination: 1 year
Please fill out the form below, and send your cover letter and resume to Careers@BobLucidoTeam.com.
The Bob Lucido Team, LLC is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
